--- type: "Service" title: "eMAG account audit - what blocks your sales" description: "Professional eMAG account audit - we find the errors, optimise your offers and lift conversion. Order an audit for your eMAG store." resource: "https://harta.agency/en/emag/emag-account-audit/" tags: ["emag", "audyt", "rumunia", "wegry", "bulgaria"] lang: "en" status: "stable" headline: "An audit of your eMAG account" generated: by: "process:harta-okf/1.0" at: "2026-08-19T18:40:03+00:00" verified: - by: "human:m.gawanowski@harta.agency" at: "2026-08-19" sources: - resource: "https://harta.agency/en/emag/emag-account-audit/" last_modified: "2026-08-19" stale_after: "2027-08-19" --- **Find out what is really holding back sales on your eMAG account.** We look at more than offer visibility - we go through the whole sales process, from account setup and product documentation, through pricing, advertising and logistics, all the way to compliance with the platform's requirements. You get a concrete plan of changes, not a set of generic tips. ## We know eMAG inside out - For years we have specialised in growing sales on the Romanian, Hungarian and Bulgarian markets. Because we know the eMAG platform "inside out", we can point you quickly and effectively to the moves that take your account to a completely different level. - The audit covers a full analysis of every core element of the account, and on that basis we build a strategy of your own, shaped by the specifics of your products. - We show you not only **what** is wrong, but also **where, how and in what order** to fix it. ## What does the eMAG account audit cover? We analyse your account against the list below: ### Account fundamentals We review every metric, every rating and the technical setup, and where each of them can be improved. ### Order flow We check that orders are fulfilled correctly, look for ways to cut returns and complaints, and trace what is causing the problems. ### Products and offers We assess the quality of your product documentation and offers for SEO and visibility - and point to specific ways to optimise them. ### Competitors and pricing We analyse what your competitors offer and set it against yours. Then we advise on the sales and pricing strategies that will make you stand out. ### Logistics and optimisation We check whether your logistics and eMAG-related integrations pay off, and suggest solutions that cut costs and make the work easier. ### Promotions and eMAG Ads We analyse your participation in promotional campaigns, your ad setup and the way the budget is spent. We point out the products worth promoting and the steps that reduce the risk of unprofitable campaigns. ### Compliance and offer safety We check GPSR data, warranties, tax information, manufacturer documentation and the remaining eMAG requirements. We flag the gaps that can limit visibility or get offers blocked. ### Action plan and priorities We do not stop at naming the problems. You get an ordered list of changes - from the most urgent and the easiest to implement, through to the work that takes longer. ## What do you get once the audit is done? The audit produces a working document you can act on straight away - not a slide deck and not a one-size-fits-all checklist. ### Tailored audit report A document built from the data on your own eMAG account - no generic checklists, no vague advice. ### Summary of the key problems The report opens with the main findings, the risks and the room your account has to grow. ### Specific recommendations For every problem we explain what to fix, why it matters and what effect the fix can have. ### Implementation priorities We separate what needs an immediate response, what is a quick win and what is a long-term task. ### Links into the eMAG panel Wherever possible we add direct links to the panel sections where the recommended changes need to be made. ### Data, metrics and examples The report carries measurable information on offers, prices, fulfilment times, product documentation, advertising and account health. ## See what our audit looks like We do not hand over an auto-generated checklist. Every report is written individually, based on the data, the settings and the offers found on the seller's account. These extracts come from a sample report - client data anonymised. Full recommendations go to our clients only. - **exec_title**: Executive summary - **metrics_title**: Offers - metrics - **reco_title**: Offers - recommendations - **reco_text**: **Handling Time** - the current setting stretches the declared delivery time and pushes offers down the listing. Recommended change: - **links_title**: Where to change it in eMAG: - **prio_title**: Implementation priorities ## An audit can uncover, among other things: - settings that suppress offer visibility - an incorrect Handling Time - incomplete product characteristics - missing product families - errors in delivery costs and times - unprofitable eMAG Ads campaigns - missing GPSR data - problems with pricing and promotions - incorrect volumetric weight - the risk of account quality metrics slipping The analysis covers, among other things, Handling Time, RRP, warranties, how complete the descriptions are, product families, campaigns, VAT OSS, GPSR, volumetric weight and package definitions. ## How does the audit work? From the first call to the report walkthrough - in four steps. ### 01. We get to know the account and your sales goals We establish the scope of the business, the markets, the product range and the seller's biggest problems. ### 02. We analyse the eMAG account We check the setup, the metrics, the offers, orders, logistics, promotions and documentation compliance. ### 03. We write the report We describe the problems we found, why they matter and the solutions we recommend. ### 04. We talk through the next steps We set out the order in which to implement the changes and answer your questions about the audit findings. ## An eMAG account audit is for you if: - sales are not growing the way you expected - you do not know why your offers get so little visibility - you are paying for ads but not seeing the return - returns or cancelled orders are running too high - you want to enter further eMAG markets - the account has been run without a coherent strategy - you plan to increase the number of products - you want the account checked before you start scaling hard ## A strategy of your own - what sets us apart? - We run the audit to a proven framework, one shaped by how the eMAG marketplace actually works. But we know how much it matters to look at every factor through the lens of the particular business. - The real value of an audit lies in how individual it is. We work to understand your needs, so that the solutions we suggest are the best ones and cut to fit. ## Frequently asked questions about the eMAG account audit # Powiązane - [Pytania i odpowiedzi](/en/faq/emag-account-audit.md) - [eMAG profitability calculator - work out margin](/en/computations/emag-profitability-calculator.md) # Wersje językowe - [PL](/pl/services/audyt-konta-emag.md) - [RO](/ro/services/audit-cont-emag.md)