eMAG sales support in Romania, Bulgaria and Hungary

Yes. eMAG ADS campaigns, adding listings, the audit, market analysis and consulting are separate services - you can order one of them and run the rest yourself or with your own team. Ongoing account management by the agency combines these areas into one engagement, but it is not a condition for using the others.

Tell us what you sell, whether you already have an eMAG account and what the problem is. We will reply with where we would start in your situation: sometimes the guide and the calculator are enough, sometimes a category analysis, and sometimes work on the account straight away. We do not start with an audit if there is nothing to audit.

No. A company registered in any EU country is enough (any legal form), plus an EU VAT number. You sell directly from your home market, without setting up a business in Romania.

You can ship directly from your home market (plenty of carriers deliver to Romania at good rates) or use eMAG Courier and eMAG fulfilment (FBE), where the platform takes over storage and delivery. Easybox parcel lockers play a big part here. We configure returns handling in line with eMAG standards.

Registering and verifying the account usually takes a few working days. The realistic launch date depends mainly on how ready your listings and translations are - we set out the timeline for your product range after your first message, once we know how many products you want to list and in which category.

The first step is registering a seller account and having your company verified by eMAG. Next you configure your sales, delivery, returns and payment settings, and prepare your products in line with the category structure and the marketplace requirements. We can take on the entire rollout - from registering the account, through configuration, to publishing your first listings.

The exact set of documents depends on your company's legal form, but you will usually need registration documents, details of the people representing the company, a VAT number, bank account information and an ID document for the representative. Incorrect or incomplete documents can drag out the account activation process, so it pays to get them in order before you start registering.

The basic cost is the commission charged on each completed order - according to eMAG Marketplace, between 7% and 25% depending on the category (the exact rate is in the seller contract). On top of that come logistics, returns handling, eMAG ADS campaigns, listing translations and integrating eMAG with your warehouse system or online shop. Before you start, calculate the margin for a specific product in the eMAG profitability calculator, taking all of these costs into account.

Yes. Your listing should be prepared in the language of the market you sell on. That covers product names, descriptions, parameters, instructions and customer communication, among other things. Automatic translation on its own often is not enough. Content should match local wording, the way people search for products and the eMAG category structure - the visibility and conversion of the listing depend on it. You can add listings in your own language, but we do not recommend that route: it simply does not work well enough.

Agency support is especially useful when a company wants to start selling quickly, avoid mistakes while setting up the account, or bring in a larger number of products - to spec and in a short time. An experienced partner can also help with systems integration, listing optimisation, running ad campaigns and scaling sales. That way the brand does not have to learn every procedure and platform requirement on its own. If you are looking for that kind of support, see how eMAG account management by our agency works.